This privacy policy explains what information we collect, why we collect it and how we use it.
Who we are
JEA Digital is a UK web design business providing website design and related digital services.
For questions about this privacy policy or how your personal information is handled, contact:
- Email: jake@jeadigital.co.uk
- Website: jeadigital.co.uk
Information we collect
We may collect personal information when you contact us, request a free website concept or enquire about our services.
This may include your name, business name, email address, phone number, business location, website address, social media profiles, information about your business and the services you are interested in, and any other information you choose to include in your enquiry.
We may also receive basic technical information necessary for the operation and security of the website.
How we use your information
We use the information you provide to respond to your enquiry, prepare or discuss a website concept, provide information about our services, communicate with you about a potential or existing project, provide services you have requested, maintain appropriate business records and protect the security and operation of our website.
We do not sell your personal information.
Our lawful basis for using your information
When you contact JEA Digital about our services, we generally process your information because it is necessary to respond to your request and, where appropriate, to take steps before entering into a contract with you.
We may also process certain information where necessary for our legitimate business interests, such as managing enquiries, maintaining business records and protecting our website, provided those interests do not override your rights.
Where consent is required for a particular use of your information, we will ask for it separately.
How your information is handled
Website enquiries are submitted using Web3Forms and delivered to our business email service.
We may also use service providers involved in operating our website, email and other business systems. These providers may process information on our behalf where necessary to provide their services.
We take reasonable steps to use reputable providers and protect the information we hold.
How long we keep your information
We only keep personal information for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services and meeting any legal, accounting or business record-keeping requirements.
Information relating to an enquiry that does not become a client project will be reviewed and deleted when it is no longer reasonably required.
Your rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to request access to your personal information, ask us to correct inaccurate information, ask us to delete your information in certain circumstances, restrict how your information is used, object to certain uses, request transfer of your information where applicable, and withdraw consent where processing is based on consent.
To exercise any of these rights, contact jake@jeadigital.co.uk.
Cookies
Our website may use cookies or similar technologies that are necessary for the website to operate correctly.
If we introduce non-essential cookies or tracking technologies, such as certain analytics or advertising tools, we will provide appropriate information and obtain consent where required.
Third-party websites
Our website may contain links to other websites. JEA Digital is not responsible for the privacy practices or content of websites operated by third parties.
Complaints
If you have concerns about how we use your personal information, please contact us first at jake@jeadigital.co.uk so we can try to resolve the issue.
You also have the right to raise a concern with the UK Information Commissioner's Office.
Changes to this policy
We may update this privacy policy if our services, website or the way we handle personal information changes. The latest version will always be available on this website.